Has anyone found a work-a-round for the mail script that in FM16 when running on Apple OS Mojave?
System Preferences > Security & Privacy > Privacy > Automation > FileMaker Pro > Mail
"mail script that" what "in FM16"?
Is the problem that using "Send Mail" does not work in Mojave with FM16? I am seeing that problem with Outlook.
Possible work arounds are to update to FileMaker v17, use "send via SMTP", try a plugin or downgrade from Mojave.
Yes, the problem is the Send Mail script does not work in Mojave with FM16. Downgrading from Mojave is not an option because other programs we need to run require the current OS. We bought FM17 licenses but found it can not be run on shared servers. Dedicated servers cost at least three times what we currently pay. From the research I did today it looks like FM is not planning to support FM16 on current Apple operating systems, i.e., no fix for the Send Mail script will be made. As a growing business we might have to abandon FM solutions...don't have the resources to go through this every time Apple comes out with a new OS.
Did you evaluate the cost of leaving FileMaker for another product ? May be it’s going to be higher than staying with FileMaker. There are a lot scenarios to evaluate like having your own server.
FileMaker is not the only product that suffers when a new version of macOS is released.
Note that you can run FM Pro v17 clients that access an FMS v16 server, if you upgrade your clients then you should be able to use the "Send Mail" script step fine.
john.s wrote: We bought FM17 licenses but found it can not be run on shared servers. Dedicated servers cost at least three times what we currently pay.
We bought FM17 licenses but found it can not be run on shared servers. Dedicated servers cost at least three times what we currently pay.
Are you accessing your data hosted on a shared host using FMS v14? I would suggest that you will need to upgrade your hosting if you "must" use the latest Mac OS version as you will only have more and more problems that you are having. You are currently paying the price for updating to Mojave to have the latest features without also updating FileMaker!
If you are in Australia you could try my hosting https://filemakerhosting.com.au, If you already have your own FileMaker server licensing then you may find the server only rental pricing cheaper than what AWS and other server hosts have to offer.
Other cheaper hosting offerings (if you already have an FMS license) is to
- If you are a not-for-profit then you can get free hosting with Microsoft Azure
- Or you could try your luck with the "free" tier on Amazon EC2, but there is very little RAM on that server and you will likely have reliability issues.
- Or rent a Amazon EC2 t2.medium server running Window Server 2012R2 by hour and shutdown the server when you are not using it. Using it only during business hours should come to around $420USD per year (paid monthly). If you don't need your server during all business hours then this comes down further. I can assist you with this via my business listed above if you wish. Of course this is annoying if you want to use the server out of hours.
Whenever a corporation changes its business model customers evaluate whether to follow along or find a new supplier for the product or service. Several software companies are changing their licensing from "purchase" based on version releases to "monthly fees" to receive the latest and greatest changes. It appears FileMaker is moving in that direction. It is doing what it believes is right for its business...as it should. However, those changes have impacts on customers...for some customers the impact is good, for others it might not be.
We are in the process of evaluating what is best for us. We are looking at various options in order to make an informed decision...emotional or knee-jerk decisions are usually not the way to go...that's why we are going through this process. I personally have spent a lot of time building the system we currently use so this decision is not taken lightly.
Thanks Carl. Sorry, we are not in Australia. The company we use is on FMS v14 and from discussions it seems they do not plan to upgrade. I think they see the writing on the wall when it comes to shared servers for FM.
We'll have to evaluate the AWS option...just not the free service. Reliability is too important. We do need the server for more than a normal work day, probably between 12 and 13 hours each day seven days a week; so, cost is a consideration.
The information you provided is very helpful...thanks.
I'm always amazed at how valuable this forum is and how much help people like you offer. I really appreciate what you are doing.
Can't believe it was this easy. I wonder if FM people know this?
Thanks...this buys us some time.
Thankyou! I had one client with this issue and missed this, not many of my users have installed Mojave yet!
They still have a problem with Outlook however. Their reply:
Thanks for the advice. I have done all of that and the system will sometimes open Outlook but still never opens and populates a new mail. Checked for updates on that as well and they are good.
I set up an account in “Mail” and made that the default, and that works. Unless you have any other suggestions, it’s looking like it is time to boot Outlook.
Have you tried
System Preferences > Security & Privacy > Privacy > Automation > FileMaker Pro > Microsoft Outlook
What version of Outlook?
This is a problem for other applications as well. If the user has denied permission it appears that there is no way to change that. But there is a way to reset permissions. In Terminal, type: tccutil reset AppleEvents
This will reset ALL automation permissions. I've used it and it does the job. Note that the command is case-sensitive.
Here's the article describing this discovery.
Reauthorizing Automation in Mojave | Bitsplitting.org
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