AnsweredAssumed Answered

Export Records dialog is Blank

Question asked by john_wolff on Jan 29, 2019
Latest reply on Feb 14, 2019 by TSGal

Product and version: FMPA 17.0.4.400

OS and version: MacOS 10.14.2

Browser and version (for WebDirect only)

Hardware: MacBook Pro (Retina, 15-inch, Mid 2014) 16 GB RAM

Description:

Each week I export records from a New Subscribers database into a CSV file prior to uploading those New Subscribers to our MailChimp List.

Now I get an Export Fields dialog where all fields for moving are blanked out as per the Screenshot below.

The export works OK with the same version of FMPA 17 on my desktop MacPro but where the OS is 10.13.4.

The file is hosted on FMS 16. (latest) which runs on a 2012 4-core MacMini running macOS 10.12.6 with 16GB RAM.

As best I can recall this issue only began after I upgrade the OS to Mojave, which I thought would, by now be fully compatible with FMPA 17.

 

How to replicate: Have yet to discover how . . ..

Workaround (if any) Use my desktop Mac.

 

Screen Shot 2019-01-30 at 6.20.53 PM.png

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