AnsweredAssumed Answered

File Icons Disappear in Launch Center

Question asked by hschlossberg on Feb 1, 2019
Latest reply on Feb 25, 2019 by TSGal

I use FMPA 16.0.4 on a Windows 10 machine and have noticed that in the Launch Center the custom database icons tend to disappear (display as the generic FM icon) somewhat randomly on the My Solutions tab.  Once I open a file, the icon generally appears in Launch Center the next time and maybe for a day or two or three later and then displays only the generic.  They don't all get cleared at once and the timing seems very random.


I don't use 17 enough to notice if the issue also happens there.


If in 16 I go to the Hosts tab, my default is list view and many of the icons are missing from there if I haven't opened those files in a while.  If I switch to tile view, then ALL the custom icons show up.  If I switch back to list view then I get MOST custom icons... missing the ones that use the same artwork as another file.  If I then switch back to the My Solutions tab, all the custom icons are displayed from the Host I was just viewing.


But I know it will just be a matter of days before those custom icons revert again back the the default FM icon.


Thoughts on why this would happen?