Hi, I'm testing FileMaker Cloud and I've noticed that even though I leave databases open at the end of the day, the next morning they are closed. Is this expected behavior?
Open as in open in your FM client and you need to reconnect? Or do you mean that FMS shuts them down and you have to go into the FMS admin console to open them again?
I believe there is a daily restart, so if your databases are not set to automatically open with saved passwords, then they would be closed. The restart is also a maintenance window where updates can be automatically applied.
Hi Wim, It's FM Cloud, not FMS. FMC shuts them down and I have to go into FMC admin console to open them again. I close the client but shouldn't have to go into FM Cloud every morning to open them. Yikes.
Hi Mike, I didn't know about the daily restart. I didn't see any documentation. You are correct, I did not check the "Save password" checkbox. I never check save password on anything since that lowers security. It's not clear where the password is saved and what are the security implications of saving it.
This happens when with the AWS nightly updates. If you don't have your databases setup to have the encryption password saved, then you will need to open them again and input the encryption password.
You can turn this option off in the Admin Console > Configuration > System Configuration > Auto Maintenance. Though this will stop any automatic updates to your Cloud from AWS. So if you go with this option, please be sure to turn it on every now and then. Just to get the updates so you aren't far behind.
Its also worth noting that disabling Auto Maintenance will prevent FileMaker Cloud from preserving a nightly backup. You’ll still get snapshots every 20 minutes that are kept for one week, but you won’t get a nightly preserved backup that is kept indefinitely.
In general, I’d recommend storing the password and enabling Auto Maintenance. Saved passwords are not stored in plain text and as long you’re keeping your key pair file secure, there’s very little risk. In my experience, Auto Maintenance helps to keep things running smoothly.
As mentioned above Auto-Maintenance is enabled. This is covered in Help Guide - FileMaker Cloud Help
When auto-maintenance is enabled, the server restarts between 12 midnight and 3 AM (local time) if no users are connected to it. If users are connected, a message is journaled and the server does not restart. Before the server restarts, the latest backup is preserved, regardless of the success or failure of the auto-maintenance cycle (for example, if user connections prevent the server restart).
Note:If auto-maintenance is disabled, backups are not preserved nightly.
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