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Problem with filemaker go filtered portals flashing and reloading

Question asked by what? on Feb 7, 2019

I am hosting a solution on server 14 with a filemaker 13 app.  I have 7 accounts that each access a different layout on filemaker go.  Whenever one user commits a record in a filtered portal on his/her account, all of the filtered portals flash white and reload.  I do not see this flash reload problem when working on the laptop, only with filemaker go.  It seems that the commit record step (or any other script step that triggers it) flushes the cache and reloads.  I am using conditional format on fields the portals, if that makes a difference.  To my knowledge, and through my testing, it doesn't seem that the users are accessing the same records.  Thank you.