We have recently moved to both Windows 10 and FileMaker Pro Adv 17. When my users go to print they must repeatedly uncheck the Print to File box. Is there anything I can do to stop this form being the default? It is driving us crazy!
have a look at the defaults for that printer and see if that option is checked. To do so go to Control Panel, select Printers and right click on that printer.
I did not find anything related to print file in the printer menu. Additionally, this was not the case when were using Windows 7. This only began with either Windows 10 or FileMaker 17 which makes me doubt that it is a printer setting.
I checked the help file, this option is not documented .
I don't have HP printers so I can't check if it's hidden somewhere in the drivers.
Do you print via a script ? If so that could explain the fact that the option is always ticked.
Thank you for checking - I've checked everywhere I can think of. It does not function this way when we print via the web so I am thinking this is a Windows 10 issue or a Windows 10 and FileMaker mismatch issue. I don't print via a script, but I am wondering if there is a way to script it to make it not be clicked.
The checkbox is very old Windows print dialog feature (save job to file instead of send to printer).
I found same issue on Internet or "Related Content" of this thread, but no answer. One suggested reinstall printer driver, but you don't have issue on another application so I doubt reinstall resolve it...
Do you have the issue on any FM17 file?
I don't print via a script, but I am wondering if there is a way to script it to make it not be clicked.
I have found that when I manually do things like this while using FileMaker and then immediately create a script that those manual settings are inherited by the dialogs for the Script Steps.
Look at the Print Setup and the Print Script steps. You may/may not need to capture both.
If you are successful in making these settings "stick", then just a script to "print" with the two steps should be used even if other actions are "manual". Train your users to click the "Print now" button (or however you name it) to run that setup & print step.
YMMV, as I don't have the same systems, I cannot test.
Look carefully at all the dialogs, as there are Current Record, orientation, and other options that may need more than one "print" script, if these may be a factor.
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