3 Replies Latest reply on Nov 15, 2011 8:18 AM by garydr

    finding and installing the correct version of Java

    garydr

      I'm having an issue with FileMaker Pro Advanced 11.0v4 crashing on MacLion 10.7.2 on a new iMac.The odd thing is that the crashes always happen immediately following editting a script comment, and saving the script. The first part of the entry in CrashReporter is listed at the end of this submission.

       

      I read in other discussions that I should check the version of Java on my system. Java preferences has two entries in the list and are both checked "On":

      Java SE 6 - Apple Inc. - 64-bit - 1.6.0_29-b11-402

      Java SE 6 - Apple Inc. - 32-bit - 1.6.0_29-b11-402

       

      How do I know if I have the correct version, and if I don't, where do I find and install the correct version?

       

      Thanks

       

      FROM CRASH LOG:

       

      Process: FileMaker Pro [6745]

      Path: /Applications/FileMaker Pro 11 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro

      Identifier: com.filemaker.client.advanced

      Version: 11.0.4 (11.0.4)

      Code Type: X86 (Native)

      Parent Process: launchd [147]

       

       

      Date/Time: 2011-11-15 09:30:55.552 -0600

      OS Version: Mac OS X 10.7.2 (11C74)

      Report Version: 9

       

       

      Crashed Thread: 0 Dispatch queue: com.apple.main-thread

       

       

      Exception Type: EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000014

       

       

      VM Regions Near 0x14:

      --> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/FileMaker Pro 11 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro

      __TEXT 0000000000001000-00000000007f8000 [ 8156K] r-x/rwx SM=COW /Applications/FileMaker Pro 11 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro

       

       

      Application Specific Information:

      objc[6745]: garbage collection is OFF

       

      Java information:

      Exception type: Bus Error (0xa) at pc=00000000000301a8

       

      Java VM: Java HotSpot(TM) Client VM (20.4-b02-402 mixed mode macosx-x86)

       

      Current thread (0000000011b65400): JavaThread "Thread-1" daemon [_thread_in_native, id=-1404177728, stack(00000000bf800000,00000000c0000000)]

       

      etc.......