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Error 1506

Question asked by fcpsesol on Nov 17, 2011
Latest reply on Dec 19, 2011 by fcpsesol

Our FileMaker server is behind a firewall and running FMS 11 on a Windows 2003 server. We are a large company, so we had to get the server added to the whitelist to be able to send emails. Two weeks ago, I set-up a script step to send an email via SMTP when a record is created. All of the settings worked and now all of a sudden they don't. On the email notifications tab in general settings (for configuring the server) there is an option to send a test message. That is successful:


But when I duplicate those settings in a script step


I get Error 1506 [Email(s) could not be sent successfully]. I've downloaded and run Savvy Data's Interrogation file ( and it reports the same SMTP settings that I am already using. I've tried some of the alternate settings, but when I try to send a test message there are other errors. So what are other reasons for the 1506 error message? What am I missing?