Save As PDF - Printable Area

Discussion created by MattLeach on Nov 22, 2011
Latest reply on Nov 22, 2011 by MattLeach

I've come across a strange behavior with the "save as PDF" script step.


Some prelimiary information: We're running FileMaker Pro Advanced v11 on Windows 7 Pro 32 and 64 bit machines. Database hosted with FMSA 11. All machines have adobe reader x installed v 10.1.1.


I have a layout setup as a 1 page ship slip with client information on it. My script is as follows:




When i run the script and Adobe opens, the printable area does not include the whole page, the below image is what shows up in the page thumbnails:




If i were to print the document, only what is in the box will print. If i drag the box to include the whole doucment, it prints with no issue. What's interesting to note is if this were a multi-page document, all other pages would be fine but the first page will do the same thing.


My troubleshooting so far:

Reinstallation of Adobe Acrobat Reader

Played with numerous default settings in adobe, none of which made a difference.

Attempted previous version of adobe reader, none of which i could get installed on Win 7.


I can open anything else in Adobe Reader and dont have the issue, only with FileMaker generated PDFs.


Anyone else having a similar issue. Is this an issue in Adobe, FileMaker, both?