You really feel slow when you come across something that is important like portals and making them multi-user friendly, but when you search about this issue you come up with nothing. It's like trying to spell a word so badly that spell check can't even help out. What does everyone else know that I seemed to have missed?
The issue is editing a record in a portal appears to lock the parent record so no one else can edit a different portal record at the same time. The kludge fix is to pop up a window when the user clicks on a poral row and have them edit in the popup. That keeps from opening the portal record, but is a very unsatisfying user experience.
Seems like the fix will be based on the using the user's unique account name. If anyone could point me in the right direction here, I'd be much obliged.