...problem with sending mail via client from FileMaker through Lotus Notes. I have one particular machine (Windows XP) that is accepting the mail, populating the email body and subject line, but failing to populate the To: and cc: fields.
Can't offer a direct solution, but have an idea. If you have Active Directory at the location, the user with the problem should be able to log into a PC that is working okay. Does it work in this scenario? You can reverse this if you are curious and have a user who is okay log into the PC that is not working and see what happens. If the person with the problem is okay on another machine, then I would compare (between the machines) the various ".ini" files that Notes uses. Might also be worth comparing the Registry's looking for any entries that relate to Notes.
A client I work with has the same environment that you describe. Have not seen your problem, but moderately often do have a problem where Notes is not registered properly as the default mail client. When this is the case, using the Send Mail command in FM results in nothing happening. Setting Notes as the mail client in the Internet Options control panel has no effect. In every case, the fix has been to re-image the PC completely. The client's IT department has tried to troubleshoot this, but have not been able to track it down except to tell me that it is "something in the registry". They can re-image a PC pretty quickly, so that is what they do.
Doug de Stwolinska
Thanks, Doug. "Something in the registry" is about where I was.
I'll see if we can give the "log in as another user" a try. Notes isn't simple to set up, but I'll try to arrange it with the user.