3 Replies Latest reply on Feb 22, 2012 9:09 AM by Stephen Huston

    Portals again and Set fields


      Basically I have a portal that comes from a global field Alphabet that allows me to browse up and down the alphabet displaying travel agencies in alpha order. On the right of the screen I am

      actually on the travel agency layout so no need for a portal. This screens updates as I highlight the record on the main menu.


      This alls work so far. But I have two problems

      1.- When I create a new record it does not display the blank record layout, but it creates a record that I have to navigate to.

      2.- When I click on an alphabet letter that does not produce any results I would like the screen on the right to update to show that there are no records found for my find command.


      What am I missing?



        • 1. Re: Portals again and Set fields
          Stephen Huston

          Hi Dinora,


          A couple of notes on your questions:

          1. When you create a new record, is the alphabetical filter still in place in the portal? If so the new blank record cannot display because it is not yet an alphabetical match. You can get around that if you go in and set a value in the appropiate field when creating the new record, commit the record, and then reapply the alphabetical filter to the portal. All doable with careful scripting of the new record creation.
          2. A filter with no match cannot display a blank record because there is no such record matching, and that's what you are displaying. You could design the screen so that a notice that no record matches appears via layer of layout objects and Custom Formatting.

          Stephen Huston

          • 2. Re: Portals again and Set fields

            Hi Stephen,

            I solved my problem partially. 

            I had two scripts

            1.- On the Alphabet to scroll up and down the alphabet highlighting the menu on the left.  It seems this script was not needed as I took this out and still works - I think because I have a global field related to an occurrance of the same table to produce the Alphabet.

            By eliminating this script, now my creation of new record  works fine


            2.- My second script still in place is to set variable so that we can set field on the right of the screen and update information accordingly.


            But now when I click on the letter and there is no results for this letter I dont have any custom dialog advising me to make anoter selection


            Any advice?

            • 3. Re: Portals again and Set fields
              Stephen Huston

              You could set up an onObjectModify trigger script for the letter selection field.


              You will need a specific relationship (not just a portal filter) for the letter-match so that you can get a count of the related records for that letter, and have it popup a custom dialog  if the the related record count is Zero.