2 Replies Latest reply on Feb 22, 2012 6:52 AM by timwhisenant

    Filemaker 9 freezes on startup on Windows Vista


      I have filemaker 9 version 3 freezing when trying to launch on windows vista. Seems to get stuck when loading autoupdate plugin. I have tried the following with no success.

      1 Uninstalled and reinstalled

      2 Used a new installer incase first one was corrupt.

      3 Rebooted machine.

      4 Removed the FMSAUC plugin


      Does anyone have anything else i can try to solve this?

        • 1. Re: Filemaker 9 freezes on startup on Windows Vista

          I would completely empty the plug-in folder. Is it possible that you have an old version of some other plugin in there that is not getting deleted upon uninstall?


          Then...I'd look at dropping FileMaker 9 altogether and going with FileMaker 11. It's likely it's more compatible. You can contact me directly if you're looking for licensing assistance...and want the best price. We're FileMaker Business Alliance members.


          Take Care,

          Tim Cimbura


          Helping businesses become more effective, productive, and profitable through custom iPad/iPhone applications, FileMaker app solutions, and web site design.



          • 2. Re: Filemaker 9 freezes on startup on Windows Vista

            Hi Kevin,


            I remember running version 9 under vista briefly and do not recall any issues during that time. However, version 10 was the first version to state vista compatibility.


            I do not believe uninstalling removes the shared location for plugins, I cannot remember the location, have to look it up every time (getting old I guess). I’m  sure someone can chime in and confirm this.