Some possible issues:
- Do all users get an error if they attempt to use a specific button, or is it just some users -- while others can use that button?
- What is the button programmed to do?
- Error 400 indicates a find is being atempted without any criteria
- Error 500 indicates a file is not available via http/web access
(Haven't found those numbers as separate errors in server.)
Error 500 might be tiggered if a related file does not have IWP Extended privileges enabled for the user's account group. This would cause issues only for users in specific user groups.
We encountered some issues when we first moved to FM11 of needing to increase the number of allowed file connections in the server settings. How heavy is the user load at the time of these errors?
It is quite an interesting errror. All of a sudden nothing works in IWP. I beleive all users experience this same issue. No matter what you click it will not initiate anything. Then after a certain period of time the site responds and then everything is working without a problem.
This is the error that we get at least once daily:
2012-04-18 00:58:26 Publishing Engine Error FM Web Publishing - - wpc1 Error: 400
Could this be an issue of a find attempting without any criteria which would cause the database to freeze?