what is the message in the server log? Usually there should be a note stating why the connection was dropped.
Thanks for the reply, Volker
The server log shows no “error”, also no errors of any kind appear in the log. What the log does show is a “warning”, with the message “no longer responding; connection closed. (51)”.
This is as I understand it, the servers way of saying where did the client go? It was here just a millisecond ago. I will close this connection and wait for it to log in again.
you're right. FMS keeps a 'keep alive protocol' while a client is connected. In your settings on FMS, did you enable "disconnect idle clients after <timeamount>"? Then try to disable that setting.
You asked, “In your settings on FMS, did you enable "disconnect idle clients after "?”
Sorry, but no banana. I have a few users who live in the database during their workday, awaiting the need to look something up or start a new quote/order/etc.. This option, if set, can prematurely end their open session, just as you suggest. Because of this, I do not have this setting enabled.
Tim / Volker
I have an unresolved issue with Win7 clients (FMP, FMS V11) not seeing the result of data changes while XP and Mac clients do see it.
I can't replicate it on demand - I suspect that Win7 has some helpful feature which involves either hibernation or load-balancing which XP does not.
The symptoms are not the same as yours but maybe the circumstances are ...
I am not seeing the data changes issue here. I (win 7 box) can work with a user (xp box) on records and readily see their changes on screen refresh.
From my view, yes the two OS are very different – network-wise, but hibernation is not at play in my issue, since this has occurred during active use (changes in transit) and in my personal experience, immediately after an change/record update.
The file simply did not receive the change from the dropped connection. User tried again after re-login and change took. No issue noticed with the file/table involved.
I do suspect a client OS issue at play, just cannot put my finger on it.
Thanks for the post,