Can't Log into Console Again

Discussion created by user12837 on Apr 29, 2012
Latest reply on Apr 30, 2012 by wimdecorte

This happens about once every month or so. Neither the FM Server event logs nor the Windows event logs ever show anything interesting.


But at least this time I get a diagnostic with two tabs, "Launch File" and "Exception" (please see the attached files), when I tried to run the console.


The Exception tab indicates that there is some sort of Java problem. Reinstalling Java solved the same problem for someone else who posted to this forum, so I tried it. It did not work in my case.


Can anyone tell from the attachments what I should do (other than reinstall FM Server, which I've done a dozen times over the past year)?


I'm running FMS 11, latest updates, on Windows Server 2008 and IIS.