I have still been unable to access the shared files remotely. ... What am I missing?
You need port 5003 to be open on the external router. Also ports 16000,16001 for server admin.
You need the IP address of that machine, obtain it using whatismyip.com
You need port forwarding to handle requests arriving at the external router on port 5003. They should be sent to the filemaker server.
If you still ahve trouble, or if the connection is just too slow for FM to work properly you may consider NOT opening/forwarding those Ports and instead using one of the following Remote Access Softwares to remotley 'Login' to a machine which is on the network and use the FM Software on the remote machine:
The advantage of these methods is that FM doesn't have to transfer data across the internet at all. The downside is that your computer is more open to hacking when connected like this (or so I am told). This is not to say FileMaker is more open to hacking, it isn't, but your computer in general may be.
Try connecting a computer to your internet OUTSIDE your FireWall. Then try to access your databases.
This will probably not work.
As partly mentioned in the answers already given, you need to solve two issues:
- Open up the FireWall on the relevant ports. 5003 for FileMaker client access to internal IP number of the server.
- Let the external IP number (example 184.108.40.206) point to the internal IP number (example 192.168.1.3) also called NAT.
Now try again - from the computer you placed on the outside. You must:
- Ad the servers EXTERNAL IP number as a favourite to access it.
This is due to the fact that you and the server are not on the same local network.
This should do it. Please come back if you need more information.
Ps. If you are not an expert on FireWalls ... ask someone to help you.
It sounds like you are using peer-to-peer hosting from 3 different laptops. All host laptops must be up and running with no sleep options allowed for either the system or the disks or the hosted files will become unavailable even if FMP was left running properly with the file(s) open on the machines.
Our ISP has been down all day so I can't prove any solutions until it returns. To clarify, we have the IMac dedicated as the host for all the FMP files shared between laptops.