nella

Help with an RMA

Discussion created by nella on May 11, 2012
Latest reply on May 11, 2012 by BruceHerbach

I created an RMA and I need help with some of the finer points.

In the RMA I record the customer’s purchase order amount.

I would like to have a grand total of all returned purchase orders for each customer and a final tally for all returned purchase orders.

I'm thinking this may be best in a report layout.

 

When a product is returned, we issue a credit against the invoice, remake the product and reissue an invoice.

None of this needs to be recorded in the RMA.

We do not restock returned products, we recycle them.

 

Thanks

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