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USB Card Swipe in keyboard emulation

Question asked by wes on May 23, 2012
Latest reply on May 23, 2012 by AudreyRae

Does anybody have some insight as to what conditions have to be met for card track data to be sent correctly through Filemaker 12. We are using Filemaker as a POS amongst other things, and we added card swipers to accept credit cards using Authorize.net. Unfortunately, somewhere along the way to Chase Paymentech (Card Processor) the information is being altered, not picked up, or something missing in scripting. This is causing all swipes to be miss interpreted as Manually Entered, causing higher fees, so far, in the neighborhood of $10,000 Any ideas or suggestions, so far only fingerpointing, which isn't healthy or helping.

Wes

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