I'd love to get some recommendations for a FileMaker Hosting company. I have been using one whose server had been down the entire day and I haven't received a technical support response in over 12 hours. VERY PEEVED is an understatement. My client's need this system for their day-to-day operations and this is the 2nd time something like this has happened with this company. The first time they upped the ante, supposedly added lots of backups and redundancy (after losing a day of my client's data) and assured many in the community of their greatness.
I know OF a couple other hosting companies, but would like to get opinions/experiences. Will be moving this client to FM12 soon and enabling some FMGo 12 access. Would like to find out more about other companies failsafe plans for when servers crash like this.
Thank you in advance for your opinions.