4 Replies Latest reply on Jun 6, 2012 1:43 PM by datastride

    Converted PHP form to IWP - increased failures/empty records

    ndelacretaz

      Hi -

       

      I've had a public-facing PHP-to-FMP form to collect prospective clients' info for several years now... Recently decided to go to IWP for 2 reasons:

       

      1) greater control over layout/UI appearance; and

      2) I added SuperContainer to our form to allow attachment of documents

       

      Since going to IWP, we've had 3-5 visitors per week report that they filled out the form -- but all we receive/see is the attached file in SuperContainer...

       

      Housekeeping notes:

      1) this is a guest account/auto-create-new-record setup

      1) the web publishing/IWP timeout is set to 60 minutes on the server (FMSA 11)

      2) the "submit" button on the IWP form includes the script step "Commit Records/Requests [Skip data entry validation; No dialog]"

       

      Thanks for any input!

        • 1. Re: Converted PHP form to IWP - increased failures/empty records
          Mike_Mitchell

          Hello, ndelacretaz.

           

          Just guessing here, but what I would suspect is the user has done something like this:

           

          1) Filled out the form.

          2) Attached the document using SuperContainer.

          3) Quit the browser without hitting "Submit".

           

          One big difference between IWP and CWP in this case is that the IWP client will create the record before presenting the form to be filled out. CWP, on the other hand, will create the record after. (In most circumstances.) So, if the user leaves the browser without submitting the changes, you'll be left with a blank record, except for any auto-enter fields (like a key field, used by SuperContainer).

           

          Does that sound like what's happening?

           

          Mike

          • 2. Re: Converted PHP form to IWP - increased failures/empty records
            datastride

            ndelacretaz,

             

             

             

            Did you know you can use SuperContainer with CWP?

             

             

             

            For my money, CWP beats IWP hands down. (I developed a few IWP sites that were very fully-featured, but once I discovered the power of PHP, I’ve never looked back.)

             

             

             

            You just have so much more control and flexibility with CWP. IMHO IWP has too many limitations to be dependable when an application is deployed to the general public. CWP (via PHP) may take a bit more time to develop, but you soon get this investment returned in the form of fewer support calls.

             

             

             

            And though I am not a talented graphic artist, I think you have a far richer set of tools for designing user interfaces via HTML/CSS than would ever be possible with FileMaker/IWP.

             

             

             

            Just food for thought …

             

             

             

            Peace, love & brown rice,

             

            Morgan Jones

             

             

             

            FileMaker + Web:  Design, Develop & Deploy

             

            Certifications: FileMaker 9, 10 & 11

             

            <http://www.onepartharmony.com/> One Part Harmony 

             

            Austin, Texas • USA

             

            512-422-0611

            • 3. Re: Converted PHP form to IWP - increased failures/empty records
              ndelacretaz

              Thanks, Mike - good point... I can't confirm whether or not "submit" was ever clicked in these cases, but some of the affected users claim that they clicked it...  It does seem odd that the switch to IWP resulted in so many similar issues...

               

              And thanks, Morgan!  Yes, I'd heard that SuperContainer could be deployed with CWP/PHP, but following some version hiccups installing SC, numerous field changes/additions, and unrelated priorities tugging at me...the speed and simplicity of IWP was too tempting.  I'll be revisiting the CWP/PHP method.

               

              Thanks to you both!

              • 4. Re: Converted PHP form to IWP - increased failures/empty records
                datastride

                ndelacretaz,

                 

                 

                 

                Yes, I went thru some painful efforts to find a version of SuperContainer that would work on Windows Server 2008 a few weeks ago.

                 

                 

                 

                As Bill Clinton was fond of saying, “I feel your pain.” 

                 

                 

                 

                Peace, love & brown rice,

                 

                Morgan Jones

                 

                 

                 

                FileMaker + Web:  Design, Develop & Deploy

                 

                Certifications: FileMaker 9, 10 & 11

                 

                <http://www.onepartharmony.com/> One Part Harmony 

                 

                Austin, Texas • USA

                 

                512-422-0611