1.) Is SSL enabled? I heard that invalid SSL certificates can cause some trouble and may prevent the "open remote" dialog to show the databases.
2.) Bonjour service installed?
thanks for your attention.
Does not work with and without SSL. Bonjour is installed and runs fine - printer detection, Quicktime etc. all fine.
And yes, shortcuts do not work either…
Make sure FMS11 and FMS12 are not on the same machine / instance if virtual, since both use the same port numbers problems are to be expected.
The only time I have seen what you describe, the culprit was bonjour. I have seen the bonjour service to fail to restart after an FMSA12 install. There should be an instance running on the server. As I understand, bonjour is the service which broadcast the files to the network.
I thought Bonjour runs o.k. but your answer made me think again.
If it is Bonjour that broadcasts the files, how do we get then via network boundaries anyhow? Bonjour works for the local subnet only?
Assuming you are right:
In that case, only the INCOMING traffic of that machine would be affected, since we proved that outgoing traffic works fine (i.e. we can host a FileMaker 11 or 12 Database file on that machine and clients can connected from MacOS, Win XP and Win 7 systems running the appr. FileMaker Pro version.)
Anyone knows the IP ports and protocol suites used by Bonjour?
Check out this link from filemaker help….. http://help.filemaker.com/app/answers/detail/a_id/7097/~/about-installing-bonjour-on-windows
If not there is another article which may help at the bottom.
Since other computers can successfully host the file that means the bonjour service is working on those computers.
Also, there could be firewall issues on your server box that are not present on the other computers. This would be another thing to investigate and you might find this useful http://help.filemaker.com/app/answers/detail/a_id/6427/~/filemaker-server-and-filemaker-server-advanced-port-numbers .
and thank you again for suggestions.
The answer is found. The problem was a missing server.pem file on the machin running Windows 7.
We copied that file from a neighboring machine with Windows XP installed that could successfully connect to hosted databases.
That file can be found at: C:\Program Files\FileMaker\FileMaker Pro 11 (or the respective location for the Advanced version or FileMaker 12).
The knowledge base explains the problem with an incorrect time setting of the misfunctional system.
In our case, no such file was created on the client in the first place, reason unknown. This behavior can be reproduced.
do you mean this kb entry: http://help.filemaker.com/app/answers/detail/a_id/6995/ ?
I thought this certificate file was only relevant for SSL connections!? Can we conclude that the missing of the file leads to your described problem in any case (SSL or not)?
Thanks for your clarification
yes, it seems so. At least this is what brought the solution. There where other parts in kb talking about corect timestamping in that file and so forth.
I this case, the problem was that no file was created during any installation of FMP 11 or FMP 12 on that Windows machine at all.
Dr. Volker Krambrich