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FileMaker Runtime has stopped working

Question asked by acohensitt on Jul 8, 2012

I have an FM11 runtime solution that a user is constantly getting the "FileMaker Pro Runtime has stopped working" error and then the solution quits.

The user is trying to run the solution on Windows 7.

 

I ask him to send me the crash report, so I can look at it, but he says there is no crash report.

 

Where can I find one, if there is any?

How do you even START to look for a solution to this problem?

 

I had another user who has a smiliar problem. His crash report named the fault module name as: IE, so I was able to tell him to reinstall Internet Explorer and this fixed the problem.

 

Aaton

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