0 Replies Latest reply on Jul 8, 2012 5:50 PM by acohensitt

    FileMaker Runtime has stopped working


      I have an FM11 runtime solution that a user is constantly getting the "FileMaker Pro Runtime has stopped working" error and then the solution quits.

      The user is trying to run the solution on Windows 7.


      I ask him to send me the crash report, so I can look at it, but he says there is no crash report.


      Where can I find one, if there is any?

      How do you even START to look for a solution to this problem?


      I had another user who has a smiliar problem. His crash report named the fault module name as: IE, so I was able to tell him to reinstall Internet Explorer and this fixed the problem.