AnsweredAssumed Answered

FMServer working but can't access remotely

Question asked by coltom on Jul 10, 2012
Latest reply on Jul 11, 2012 by Martin_Williams

FMP 11 clients accessing UI and data file separation model served via FMS 11.0.2.217 on Win Server 2008 on HP box. Java is 6.33.


All OK until mid-morning at which point I couldn’t open the DB via launcher file on client(s).


Also Admin Console can’t access FMS. In addition I can’t see the Samba share (error –36) on the FMS HP box but can connect via smb to other servers on the same LAN. I can access HP box via Remote Access. If I open FMP on my client I can see the server via remote but no files show up.


FMS has just performed the hourly backup of UI and data files as I write this. Copied them via a USB stick and these files open OK on my Mac.


Could it be local network issues? We did have a power down over the w/e although all was OK yesterday (Mon) and early this morning. Or could it be a Java problem - when I accessed it via Remote Access it wanted to install a new version (6.33) which I let it do.


When starting Admin Console………..


From my client(s) I get –


The connection has timed out

The server at xxx.xx.xxx.xx is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few moments.

If you are unable to load any pages, check your computer's network connection.

If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.


Starting Admin Console from within Server 2008 I get –


Unable to launch the Application


Under Details there is –


Error: Unsigned application requesting unrestricted access to system.

Unsigned resource: http://xxx.xx.xxx.xx:16000/admin-client-lib/admin-cosole-client-jar


Under the Launch file tab there is –


<?xml version="1.0" encoding="UTF-8"?>

<jnlp codebase="http://xxx.xx.xxx.xx:16000" href="admin_console_webstart.jnlp" spec="1.5">

<information>

<vendor>FileMaker, Inc.</vendor>

<description>FileMaker Server Admin Console</description>

<description kind="short">FileMaker Server Admin Console</description>

<icon href="/images/server_icon.ico"/>

<icon height="32" href="/images/server_icon.ico" kind="shortcut" width="32"/>

<icon href="/images/server_splash.jpg" kind="splash"/>

<title>FMS11-FMServer</title>

<shortcut>

<desktop/>

<menu submenu="FileMaker Server"/>

</shortcut>

</information>

<resources>

<j2se initial-heap-size="32m" max-heap-size="128m" version="1.5+"/>

<jar href="admin-client-lib/admin-console-client.jar"/>

<jar href="admin-client-lib/valuefield-client.jar"/>

<jar href="admin-client-lib/linksupport-client.jar"/>

<jar href="admin-client-lib/datechooser-client.jar"/>

<jar href="admin-client-lib/ulc-jnlp-client.jar"/>

<jar href="admin-client-lib/ulc-base-trusted.jar"/>

<jar href="admin-client-lib/ulc-base-client.jar"/>

<jar href="admin-client-lib/ulc-servlet-client.jar"/>

<jar href="admin-client-lib/jgraph.jar"/>

<jar href="admin-client-lib/deployment.jar"/>

<jar href="admin-client-lib/AppleJavaExtensions.jar"/>

<jar href="admin-client-lib/http.jar"/>

<property name="apple.laf.useScreenMenuBar" value="true"/>

<property name="com.apple.macos.smallTabs" value="true"/>

<property name="com.filemaker.adminconsole.ui.clients.showError" value="log"/>

</resources>

<resources os="Mac OS">

<jar href="admin-client-lib/quaqua-filechooser-only.jar"/>

<nativelib href="admin-client-lib/libquaqua.jnilib.jar"/>

</resources>

<security>

<all-permissions/>

</security>

<application-desc main-class="com.filemaker.adminconsole.ui.clients.AdminConsoleJnlpLauncher">

<argument>keep-alive-interval=60</argument>

<argument>log-level=WARNING</argument>

<argument>carrier-stream-provider=com.ulcjava.base.shared.TrivialCarrierStreamProvider</argument>

<argument>url-string=https://xxx.xx.xxx.xx:16001/adminconsole.ulc</argument>

<argument>launchtype=normal</argument>

<argument>server-language=en</argument>

<argument>server-timezone=Europe/London</argument>

</application-desc>

</jnlp>


Under the Exceptions tab there is –

 

JNLPException[category: Security Error : Exception: null : LaunchDesc:

<jnlp spec="1.5" codebase="http://xxx.xx.xxx.xx:16000/" href="http://xxx.xx.xxx.xx:16000/admin_console_webstart.jnlp">

<information>

<title>FMS11-FMServer</title>

<vendor>FileMaker, Inc.</vendor>

<homepage href="null"/>

<description>FileMaker Server Admin Console</description>

<description kind="short">FileMaker Server Admin Console</description>

<icon href="http://xxx.xx.xxx.xx:16000/images/server_icon.ico" kind="default"/>

<icon href="http://xxx.xx.xxx.xx:16000/images/server_icon.ico" height="32" width="32" kind="shortcut"/>

<icon href="http://xxx.xx.xxx.xx:16000/images/server_splash.jpg" kind="splash"/>

<shortcut online="true">

<desktop/>

<menu submenu="FileMaker Server"/>

</shortcut>

</information>

<security>

<all-permissions/>

</security>

<update check="timeout" policy="always"/>

<resources>

<java initial-heap-size="33554432" max-heap-size="134217728" version="1.5+"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/admin-console-client.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/valuefield-client.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/linksupport-client.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/datechooser-client.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/ulc-jnlp-client.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/ulc-base-trusted.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/ulc-base-client.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/ulc-servlet-client.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/jgraph.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/deployment.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/AppleJavaExtensions.jar" download="eager" main="false"/>

<jar href="http://xxx.xx.xxx.xx:16000/admin-client-lib/http.jar" download="eager" main="false"/>

<property name="apple.laf.useScreenMenuBar" value="true"/>

<property name="com.apple.macos.smallTabs" value="true"/>

<property name="com.filemaker.adminconsole.ui.clients.showError" value="log"/>

</resources>

<application-desc main-class="com.filemaker.adminconsole.ui.clients.AdminConsoleJnlpLauncher">

<argument>keep-alive-interval=60</argument>

<argument>log-level=WARNING</argument>

<argument>carrier-stream-provider=com.ulcjava.base.shared.TrivialCarrierStreamProvider</argument>

<argument>url-string=https://xxx.xx.xxx.xx:16001/adminconsole.ulc</argument>

<argument>launchtype=normal</argument>

<argument>server-language=en</argument>

<argument>server-timezone=Europe/London</argument>

</application-desc>

</jnlp> ]

at com.sun.javaws.LaunchDownload.checkSignedResourcesHelper(Unknown Source)

at com.sun.javaws.LaunchDownload.checkSignedResources(Unknown Source)

at com.sun.javaws.Launcher.prepareResources(Unknown Source)

at com.sun.javaws.Launcher.prepareAllResources(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

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