I thought those feedbacks were for any feedback including bugs. Are you sure that FileMaker doesn't look at feedbacks that are not about documentation? Maybe I assumed incorrectly.
Now where do we submit our feedback about bugs?
e.g. the container fields showing through layout objects...
Ah, great, thanks Matt.
I thought the same thing as you, Taylor, but when you click the button for "Report Product Issues" it takes you into the forums.
I guess it eliminates the doubt about whether or not they really read the feedback, or want to receive it at all. I'll try Matt's suggestion and see what happens.
Guys, it also might be an idea to log a ticket into the helpdesk as well.
This means Filemaker can address the issues quickly with Technical and Service Engineers....
OK, I tried Matt's suggestion.
First, it denied me access because it told me that I was not logged in. And then I could not log in with my usual TechNet user name and password, where of course I am already logged in because here I am writing this --- so I tried logging in with an email address instead of my user name and that worked. And then after a whole bunch of clicking around I found a place where you can report Product Issues, so I wrote this;
Send Mail does not create message if Message field is empty
Summary: Send Mail does not create message if Message field is empty
Product: FileMaker Pro
Operating system version: Macintosh OS10.7.4
Description of the issue: Unless you type anything - even a single space character - into the message text field of the SendMail function, it will not create a new message in the client. This is identical behavior whether or not the function is used as a script step or just assigned to a button.
Steps to reproduce the problem:
Make a button.
Assign it to the SendMail function.
Assign a TO from a field
Write a subject of one or more words, it doesn't matter
Don't write anything in the message text
Do not check Perform Without Dialog.
(the intent is for the user to create the pre-addressed message and then write their own message)
Press your button and you will see that nothing goes into your mail client, although the mail client does become active.
Put one or more characters into your Send Mail message text
Press your button and you will see an open window with the expected result.
Expected result: An open message in your mail client
Actual result: Nothing happens except that the mail client activates
Workaround: always put a space character or a dot or some text of any kind into the message text, such as "Write your message here"
I sometimes wonder how I have survived to this point in my life.....
'log a ticket into the helpdesk as well'
What exactly does one have to do to do that? What helpdesk? where?
I know I'm old and stupid but I really don't know where I would go to do that. I cannot see anything on this page that would obviously take me to the 'helpdesk'. Should I give up on computers? Will they really catch on?
I believe Martin is referring to contacting the Help-Desk by phone so they can create a ticket on it.
Here is the number: +1 800-325-2747
get the ticket in so at least they can start looking into the problem.
Hope this helps
PS: Its never to late to know more about Filemaker and Computers...:)
Sent from my iPhone
Sent from my iPhone