3 Replies Latest reply on Aug 1, 2012 9:03 AM by glennsingleton

    Email Notes and Outlook

    susanmaly2012

      I have a script set up to run that every time a note is added that it will send an email. I have an error message pop up that reads " A program is trying to send an email message on your behalf. If this is unexpected, click deny and verify your antivirus software is up to date. For more information about email saftey and how you might be able to avoid getting this warning, click help." I have clicked help and it says there are no topics for this error message. I have called our hosting company and they have never heard of the error before. I goggled the error and got nothing of use. Is it an outlook issue or an antivirus error? I have Microsoft security essentials on my computer. So I am at a loss of what is causing this message to come up.

        • 1. Re: Email Notes and Outlook
          wimdecorte

          It's an Outlook "feature" to prevent viruses from using it to send email.  You can find info on how to avoid it but they all revolve around writing and signing code so that it will be trusted, which is not something we can do with FM.

          There is a utility out there called "clickYes" that will trap for the dialog and click the ok button for you.  Alternatively you can set up FM to send out its own email using the SMTP option instead of using the email client.

          • 2. Re: Email Notes and Outlook
            MarcDolley

            I agree with what Wim said. ClickYes works, but it bypasses Outlook's built in security not just for FileMaker, but for everything. I'd avoid using it. If it's a fully automated e-mail process, send it via SMTP. If you need a copy of the e-mail in outlook, just configure the script to include a BCC to whoever sent it.

             

            Regards

            Marc

            • 3. Re: Email Notes and Outlook
              glennsingleton

              Marc

               

              I think you will find that true of the free version of "ClickYes" that only works with 32 bit Outlook 2000 or 2003. The paid for version of "ClickYes" is much more granular and in fact makes you specify which application, so it grants access for all of "FileMaker" for example.

              Please note that at the moment the paid for version only works with 32 bit versions of Outlook, a 64 bit version would solve some of my headaches where the clients must send with Outlook and won't budge (other factors involved).

              Of course I reccomend using the built-in SMTP mail of FileMaker.

               

              Regards

              Glenn