It's mostly an OSX thing. On Windows you don't get to set up two differnent account names (long and short) like you can on OSX.
Going back to when EA was introduced, the only reliable login on OSX has been the short name. To avoid user confusion you basically have to use the same string for both long and short name.
I don't recall it giving me an option to change the short name. I will double check...
Or is it just a matter of making the Long name something that it won't auto-condense (i.e. something without spaces in it)?
Aplogies for the late reply.
Yes: the best option is to use a short name for the long name so that there is nothing to "condense" for OSX to create the short name. That gives the user only one account name to log in with instead of two.
OK, thanks for clarifying. Darn weird OS behavior...