Importing Records - Can only add new in some tables (no updating)

Discussion created by jsorge on Aug 13, 2012
Latest reply on Aug 13, 2012 by jsorge


I'm trying to import records from an XLS file and I'm seeing some weirdness. I want the file to update matching records in the found set but it only gives me the option to add new records. If I switch tables, though, it gives me the matching options. I have no idea why. Do you?


I've attached screenshots of what I'm seeing. The first one is showing that it would try to update records, and the second is showing that it will only add new records into the table that I want to be updated. Thanks for any help!