AnsweredAssumed Answered

Print to HP Laserjet Pro will only give save as file dialog WinXP FM8.5

Question asked by on Sep 11, 2012

Does anyone have any pointers of where to start looking to solve the following issue:


I have a customer running a number of databases off FM Server 8.5. The client if FMP8.5. The OS is Windows XP. On one client machine, when print is selected and the target is an HP Laserjet Professional 1606dn, the only print option is to print to a file. This does not happen for other printers. This does not happen from other applications. This does not happen from other workstations. This happens whether or not printing is run from a script. It happens on any layout, in more than one file. The HP driver is up to date.


Has anyone else encountered this or similar issues?