TonyWhite

The FileMaker Developer community web site email notifications

Discussion created by TonyWhite on Sep 26, 2012

The FileMaker Developer community web site does many things, some of them

well and some that could be dramatically improved.

 

One of the most important feature of the site is the Forums/email lists. The

most useful aspect of the forum/email lists is the ability to archive the

contents in a FileMaker database and be able to search the contents later. I

do this with a email client, a FileMaker database and some AppleScript.

 

On any given day, week, month or year the content of the FileMaker Developer

community email list is not what I need to focus on, although I do skim the

subject lines at the time and drill down on some threads.

 

Often, month or years later, a customer will ask a question that will cause

me to search the FileMaker archives that I maintain of the various FileMaker

lists. The answer to today's question will often come from a discussion that

occurred years ago.

 

Having framed an important use case, here are some of the features that the

FileMaker Developer Forums/email lists should have:

 

  • There should be a global setting for email notification that will

determine the setting for any new forum.

 

  • If I create or reply to a post on a forum for which I have turned on email

notifications, I should receive an email. Not receiving an email is either a

bug, a flaw in the forum software or a mistake in the configuration. Having

the content that I have provided singled out for exclusion creates

unnecessary work for me as I am maintaining an archive of content for the

reason stated above.

 

In connection with the "FileMaker Product Management Q&A Topic Suggestions"

outreach, I have been posting to a forum for which I turned on email

notifications at the outset. I have verified that I am not receiving copies

of the emails that I pasted into the web form. Is this a bug, a

configuration error or a defect in the forum software?

 

If this is how it was designed to work, then why? It feels like the

contributions that I am making in the form of question and replies are

falling into a black hole, unless I patch them back in. You can probably

tell that I find this user experience annoying and a disincentive.

 

In view of the user feedback described above, what can be done to make the

FileMaker Developer email lists more useful and when can we expect fixes?

 

Thanks.

 

All the best,

 

 

Tony White

Tony White Designs, Inc.

Tel: 718-797-4175

tony_white@twdesigns.com

http://www.twdesigns.com

 

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