There are several possibilities. First, I assume you identified the import file type as "Comma-Separated Text Valus" in the import menu. Next, in the Import Field Mapping Menu, make sure at the bottom left that the box labled "Don't import first record (contains field names)" is checked. And lastly, make sure the first line of the CVS file has field names it. In particular, make sure there is not a carrier return on the first line so that there is nothing in the first line. See if that helps.