I'm wondering if anyone has FMsa and FMp on a MS system and is able to produce large PDFs without issues.. Perhaps the issue is not with FM
How large a PDF are you producing?
I believe there is an acknowledged problem in XP with one of the dll files. Doesn't answer the question, but you are not alone.
The PDFs that cause the crashing are 8 or more pages. Not huge.
I did the 12.03 update and the problem is still there. 12.04 perhaps..
My solution automatically produces a single PDF with multiple pages from multiple records. I tested it for you on OS X Mountain Lion and Windows 7 64bit, both running FMPA 12.03. The solution produced two PDF files on each without crashing, one file 13 pages, the other 16 pages. OS X opened the PDF in Preview, Windows opened the file in Acrobat. I have had a site running this program on FMP 12 w/ Server 12 probably since June on Mac systems and a Mac Mini Server with no problems.
It looks to me like the problem you are having isn't Filemaker related per se, but Filemaker interacting with something in your setup. I hope you can track it down. There's nothing worse than a crashing problem, except a crashing problem that is hard to duplicate. The good news is that yours crashes every time!
We've had similar experienes Martin but have had inconclusive tests as far as XP goes. We have reported the problem on the 'report a problem' section in the FM forum and we did get dll errors.
We develop on Mac OS, Windows 7 and Windows on Citrix, but we didn't come across the problem until we released the solution on our customer's XP based platform. We set up pure XP test environment here, which behaved better but not perfect.
We disabled the PDF generating archiving system prior to the release of 12.0v3 and haven't reneabled since. However, our customer is still having FileMaker crash on XP without this.
So far we've invested over 40 hours trying to trace the problem, but still no luck.
Sorry, not much help to you, but thought you'd like to know you're not on your own with this one.
How are you generating the PDF? Save as PDF. Using a PDF print driver?
I had problems for months generating PDFs...but it wasn't just from FileMaker ( although that seem to enhance the problem ). When Adobe sent out an update for the version of Acrobat we were using, the problem stopped completely.
In the meantime we also tested several PDF print drivers. BullZip, CutePDF, PDFcreator...all worked well without any issues.
As for the built in "Save as PDF", I don't have much good to say about it. In our experience, the PDF file size was too big, and it was glitchy at best. And from my understanding, that code is supplied by Adobe...same as the "Save as Excel" is supplied by Microsoft.
12.04 just came out and seems to have addressed the issue of Create PDF causing crashes on Win XP. So far, it seems to be working....Thank you!