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Problems with Send Mail to Outlook on Windows 7

Question asked by DanielKaan on Oct 22, 2012
Latest reply on Mar 10, 2016 by ronhofius

A major client is in process of switching to Windows 7 and using Outlook for a mail client. I have a large FileMaker db that uses lots of "Send Mail" script steps using the desktop email client (rather than SMTP or via the server). FileMaker returns a "0" error when these script steps execute, and an email is generated, but any data passed in the To, CC and BCC fields is missing; the email generated has no address information at all. The Subject and Body fields come through fine however. The clients are using FileMaker 11.0v3.


I am assuming it is hitting some security thing in Windows 7 or Outlook as it still all works fine for Outlook clients still on NT. I am a Mac guy and don't really know where to start... Is there some sort of checklist of things that must be in place or switched on/off in Window 7 or Outlook?


Does anyone have any idea what is going on here with Windows 7 any suggestion what I can try to fix it?



Daniel Kaan

FileMaker 7-12 certified developer