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FMS12v3 error 685 Cannot delete backup folders

Question asked by richardcarlton on Dec 6, 2012
Latest reply on May 15, 2013 by pfroelicher

Hi all,



We have been having a problem with one of our servers with FMS12 V3 installed. FMS has not been deleting backup folders. After the backup runs, the Remote Container folder will be left with maybe one or two container video files.

This happens for several different backup schedules on different drives.

We are using Mac OSX 10.7.4.


Already tried:

- Recreating the backup folders

- Recreating the backup schedules in FMS

- Reinstalling FMS

- Repairing permissions on the backup drives

- Removing the RC videos from the database that seemed to be causing the issue (it just gets stuck on another video)


Here is the email we get:

FileMaker Server on Server - DBW02 - 12v3 - 10.7.4 reported the following event:


2012-12-06 16:05:02.684 -0800 Error 685 Server - DBW02 - 12v3 - 10.7.4 Error occurred while deleting backup folder "filemac:/Boot Drive/Library/FileMaker Server/Data/Backups/Hourly/Boot Drive - Hourly_2012-12-06_1405/", some files or folders could not be deleted. (-1)


As you can see from the picture, FMS leaves just a few RC files in the backup folder, NOT the whole backup.


Nothing seems to work.. any ideas?




Richard Carlton

Jordan Mohr