12 Replies Latest reply on Jan 15, 2013 12:21 PM by jormond

    Transfer FMP License from Windows to Mac

    eshoshin

      I'm having one of those days where my mind just isn't working right. This is probably a basic question but I can't seem to find the answer.

       

      I need to transfer/convert a FMP Advanced Windows license to a Mac license (Windows machine has been replaced with a brand new Mac).

       

      I understand I need to deactivate the old copy, etc., but the issue here is this FMP license was purchased with the FMP download, so no media discs.

       

      I know it's possible to do this, but I'm drawing a blank on where to find/request the Mac download of FMPA. I'd prefer to not have to call in to FMI customer support, but if that's my only option then I understand... more hoping I can resolve this all online.

       

      Thanks!