There is an issue with the OnLayoutKeystroke script trigger in the Windows version of FileMaker 12. (I started a discussion earlier, but didn't explain myself very well, so I'll try again.) If this script trigger is active on a layout, barcode readers and voice recognition don't work. Occasionally some characters are recognized, but very intermittently. Both of these uses are important in my business, and the OnLayoutKeystroke script trigger is used throughout my FileMaker POS/accounting solution.
My question is this – is there any chance of FileMaker fixing this problem? What is the best way to report this issue? Also, is there any workaround until it is fixed?