I'm surprised that your searches for "importing" have not produced results as it is a core feature of many FM operations, due to the variety of data formats that FM can access.
I suspect, however, that you may find that there's insufficient structure to the data in a Word document for it to be imported in a meaningful way. Excel files should be somewhat easiier in that respect but that can also depend upon how rigorously the Excel spreadsheet was organised when set up.
Keep searching!! And ask for additional help when you've got more specific issues.
Welcome to TechNet!
If I'm remembering correctly, the old BlueWorld list is what morphed into the current "lasso" list. You can go to lassosoft.com, set up an account, and manage a subscription to the FileMaker list there. I'm not so active there these days, but I still refer to that forum as "FileMaker University." I think there may be archives available, too.
For TechNet, there are over a dozen different forum topics, just post to the one you think is most pertinent, realizing that there is frequently some cross-over and grey areas for discussion. You'll probably recognize some of the names; as far as I'm concerned, the FileMaker community is the BEST at being helpful.