9 Replies Latest reply on Apr 12, 2013 4:11 PM by usbc

    SMTP E-Mail error message, "email could not be sent successfully" but mail goes through!

    mweldon@ansi.org

      When sending SMTP emails, I am getting the ERROR message, "email could not be sent successfully" even though the message is in fact going through. So this is a false positive error message.

      The thing is: the error message dialogue box requires the user to sit there and click OK to continue to the next record. With hundreds of records this is a real pain. We have sent thousands of SMTP email with no problem until our company recently upgraded to Microsoft Exchange 10 Server. I’m wondering if there is an issue here. I have devised a work-a-round by including “Set Error Capture-ON” in the email script, so this resolved the need to click OK, but the false positives are still troubling and slowing us down significantly.

      Can anyone help?

      Mary

      American National Standards Institute

      mweldon@ansi.org