AnsweredAssumed Answered

SMTP E-Mail error message, "email could not be sent successfully" but mail goes through!

Question asked by on Apr 11, 2013
Latest reply on Apr 12, 2013 by usbc

When sending SMTP emails, I am getting the ERROR message, "email could not be sent successfully" even though the message is in fact going through. So this is a false positive error message.

The thing is: the error message dialogue box requires the user to sit there and click OK to continue to the next record. With hundreds of records this is a real pain. We have sent thousands of SMTP email with no problem until our company recently upgraded to Microsoft Exchange 10 Server. I’m wondering if there is an issue here. I have devised a work-a-round by including “Set Error Capture-ON” in the email script, so this resolved the need to click OK, but the false positives are still troubling and slowing us down significantly.

Can anyone help?


American National Standards Institute