2 Replies Latest reply on Jul 25, 2014 10:58 AM by mclasen@mclasen.com

    Maximum number of users error message

    kodiak347

      I am getting the 'max. users of this copy of Filemaker Pro' error message, but should not be. This copy of FM Pro 12 Adv.is installed on 2 machines, a desktop and laptop, both running Windows 7. The other computer is off. I only get the message when I enter manage database or when I enter layout mode. Adding to the mystery, no one else is logged in to the db, I one get the message with one database and only on this machine (not the other that that has the same license number).

       

      We have our own copy of FM 12 Server Adv.

       

      A screen shot of the error message and the server status is attached.

       

      Steps taken:

       

      1. Logging in and closing the db on the other pc that has the same license number.
      2. Restarted both PCs
      3. Stopping the DB server and restarted.
      4. Closing the db on the server and restarting

       

      Thanks

        • 1. Re: Maximum number of users error message
          LyndsayHowarth

          You don't say if you have installed the latest updates of all the apps concerned.

           

          It sounds like your server may not be releasing the client from the other machine. You should only be using one copy of the same license at one time... desktop OR laptop... as I understand it.

           

          HTH

           

          - Lyndsay

          • 2. Re: Maximum number of users error message
            mclasen@mclasen.com

            I have the same problem which requires restarting 1-3 times to reset. Amnnoying.

             

            This from the console worked the third time

             

            Thanks

             

            Jul 25 07:00:58 localhost com.apple.launchd[1] (com.filemaker.fms[68]): getpwnam("fmserver") failed

            Jul 25 07:00:58 localhost com.apple.launchd[1] (com.filemaker.fms[68]): Exited with code: 3

            Jul 25 08:41:56 MacServer.local FileMaker Pro[1005]: ATSFontGetPostScriptName failed: error -984.

            Jul 25 09:10:58 localhost com.apple.launchd[1] (com.filemaker.fms[68]): getpwnam("fmserver") failed

            Jul 25 09:10:58 localhost com.apple.launchd[1] (com.filemaker.fms[68]): Exited with code: 3

            Jul 25 09:17:05 MacServer.local FileMaker Pro[520]: ATSFontGetPostScriptName failed: error -984.

            Jul 25 09:18:44 MacServer.local FileMaker Pro[552]: ATSFontGetPostScriptName failed: error -984.

            Jul 25 09:22:34 MacServer.local FileMaker Pro[828]: ATSFontGetPostScriptName failed: error -984.

            Jul 25 09:23:00 MacServer.local FileMaker Pro[838]: ATSFontGetPostScriptName failed: error -984.

            Jul 25 09:23:14 MacServer.local WindowServer[582]: disable_update_timeout: UI updates were forcibly disabled by application "FileMaker Pro" for over 1.00 seconds. Server has re-enabled them.

            Jul 25 09:23:14 MacServer.local WindowServer[582]: common_reenable_update: UI updates were finally reenabled by application "FileMaker Pro" after 1.45 seconds (server forcibly re-enabled them after 1.00 seconds)

            Jul 25 09:25:37 MacServer.local com.filemaker.syslogger[68]: Starting FileMaker Server processes...

            Jul 25 09:25:37 MacServer.local com.filemaker.syslogger[68]: Starting HTTP Server process...

            Jul 25 09:25:41 MacServer.local com.filemaker.syslogger[68]: Starting Progressive Backup process...

            Jul 25 09:25:42 MacServer.local com.filemaker.syslogger[68]: Starting Database Server process...

            Jul 25 09:25:42 MacServer.local com.filemaker.syslogger[68]: XDBC connections are allowed.

            Jul 25 09:25:42 MacServer.local com.filemaker.syslogger[68]: Starting xDBC Listener process...

            Jul 25 09:25:42 MacServer.local com.filemaker.syslogger[68]: Starting Admin Server process...

            Jul 25 09:26:13 MacServer.local com.filemaker.syslogger[68]: Starting FileMaker Script Engine process...

            Jul 25 09:26:47 MacServer.local com.filemaker.syslogger[68]: Starting Web Publishing Engine process...

            Jul 25 09:26:47 MacServer.local com.filemaker.syslogger[68]: Starting Java Web Publishing Engine process...

            Jul 25 09:26:53 MacServer.local com.filemaker.syslogger[68]: FileMaker Server processes started.

            Jul 25 09:39:37 MacServer.local FileMaker Pro[618]: ATSFontGetPostScriptName failed: error -984.

            Jul 25 09:41:12 MacServer.local WindowServer[119]: disable_update_timeout: UI updates were forcibly disabled by application "FileMaker Pro Advanced" for over 1.00 seconds. Server has re-enabled them.

            Jul 25 09:41:13 MacServer.local WindowServer[119]: common_reenable_update: UI updates were finally reenabled by application "FileMaker Pro Advanced" after 2.23 seconds (server forcibly re-enabled them after 1.00 seconds)

            Jul 25 09:41:57 MacServer.local FileMaker Pro[618]: ATSFontGetPostScriptName failed: error -984.