AnsweredAssumed Answered

Crash with Send Mail - OutLook 2010 FMA12.0v4

Question asked by lkeyes on Apr 30, 2013
Latest reply on May 1, 2013 by Fred(CH)

Getting a crash in Advanced each time I attempt to run a Sendmail with a single record on a Win 7 machine with Outlook 2010.

I rebuilt the Outlook profile, and also tried executing this with OutLook already open on the machine.


When clicking on a button which runs a script command Send Mail, with the selection to use the local eMail client: I get a dialog box, :

"FileMaker Pro Advanced has stopped working"


Clicking on "View problem details" I find


Problem Event Name:APPCRASH
Application Name:FileMaker Pro Advanced.exe
Application Version:
Application Timestamp:514b6292
Fault Module Name:prl_mapi.dll
Fault Module Version:8.0.18483.0
Fault Module Timestamp:5156429d
Exception Code:c0000005
Exception Offset:00003368
OS Version:6.1.7601.
Locale ID:1033
Additional Information 1:0a9e
Additional Information 2:0a9e372d3b4ad19135b953a78882e789
Additional Information 3:0a9e
Additional Information 4:0a9e372d3b4ad19135b953a78882e789


A larger issue is that I'm wondering if there is a way to do an error check before or during the call of the Send Mail script step to gracefully recover from this error, rather than crash the database.


-- L