However it's not working on machines (OS X and Windows) used by my client - on some machines it works, on others it doesn't
(I.e. the solution quits immediately upon being double clicked).
What other reasons are there for runtime solutions to fail? (looking for as many possibilities as I can)
- Incompatible FileMaker plug-ins (note that there are several locations that can contain FileMaker plug-ins)
- Incompatible third-party software such as malware infestation or overenthusiastic malware protection tools
On Mac OS X I would check the system.log file (Applications/Utilities/Console.app) to see what it says at the time of the crash.
Related question: Will a runtime created using Windows 7 work on other versions of Windows?
The runtime compatibility depends on the FileMaker software installed, not the OS.