I've seen this problem quite a bit. I use outlook. Do you use outlook as well?
I asked filemaker to look at it and they pointed me to the MAIL program installed on the mac. I went into Mail, into the preferences and listed the Default mail reader as MS Outlook.
That fixed the problem.
Not sure why you need mail to direct Filemaker to send mail through outlook, but that worked for me.
no Outlook on my Mac ( no microsoft anything).
I had a look at System Preferences>Mail,Contacts & Calendars:
"Mail, Contacts & Calendars sets up your accounts to use with Mail, Contacts, Calendar, Messages, and other apps"
Other apps eh?
btw, are you saying FileMaker suggested yo use something other than the default Mail application?
on 2013-05-15 19:29 cortical wrote
Mac OS 10.8.3 , affects FMPA11 and FMPA 12
Have not had Java installled on my MacBookPro sinve last clean OS install, hadn't recognised that email scripting was not working ( having been away quite abit in recent months...)
Now get FM message:
"Some of the files that are needed are either damaged or have not been installed. Please run the installer to correct this problem."
i doubt Java is involved; my understanding is that FileMaker uses Apple Events
to Send Mail (on OS X); it's worth trying to reset your default email
application per the suggestions toward the end of this thread:
It was Mail Prefs, mysteriously General tab Default email reader set to Thunderbird.
Java was just a pending culprit :-)
Thanks to Jeremy too; I was focused on Accounts tab and settings therein.
I have run into this. FileMaker can't send e-mail using Thunderbird as the e-mail application. You can use Mail.app. In the Mail App preferences, you can select the default e-mail tool. Convenient place to change it.
The other thing you can do is send the e-mail directly using SMTP. I have found that for some things this works very well. There are limitations, like having a mail server that will accept SMTP adn only allowing a single attachement. Google does well as the SMTP server. I have set up accounts for clients specificly for their applications. Internal mail servers will work as well. Sometimes you have to work a bit to get the admins to open this method.
Lee Lukehart at Savvy Data has a nice tool for trouble shooting SMTP. If you are interested take a look at this blog post. http://www.savvydata.com/blog/2009/11/fixing-smtp-send-mail-error-1506/
<< FileMaker can't send e-mail using Thunderbird as the e-mail application. You can use Mail.app. In the Mail App preferences, you can select the default e-mail tool. Convenient place to change it.>>
I had never inteded to use TB as the mail client; it somehow got set in mail prefs...
I use SMTP for some server & NAS box notifications. the linked file looks useful