MartinBridges

Unable to access FMServer 12

Discussion created by MartinBridges on Jun 23, 2013
Latest reply on Jun 26, 2013 by lavendt

Morning

 

For no obviouse reason (No one has touched the server etc) I'm unable to access one particular remote server. I can access others (in a different location). I've tried via Windows 8 and also Mac 10.7

 

Access via FMP Advanced 12 (open remote) had been working and I had been able to get in via the admin console too.

Then 2 days ago for no reason I can't access the server.

 

Via the Mac 10.7

Open remote gives no databases open on the server (however another remote server shows and opens files) so FMP12 advanced is working ok

Opening the admin console just hangs showing a message 'downloading application'. After a minute or so the message changes to 'unable to launch the application' details are 'timed out'

 

Via Windows 8

Same thing happens vis 'open remote' can see and open files on other servers

Opening the admin console gives an error message of being 'timed out'.

 

The server is working fine and everyone can access it via the LAN.

FMServer has been rebooted but I still can't access it remotely.

 

I'm assuming it's a firewall or port or web issue but have no expertise in this area. Any thoughts?

 

regards

Martin

Outcomes