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Outlook window not appearing when using Send mail script

Question asked by walterfo on Jul 8, 2013
Latest reply on Feb 5, 2014 by walterfo

Platform: 64 bit Dell Desktop running Win7 64bit with Outlook 2010 32 bit in a domain controlled environment ... all current updates applied.


Filemaker 12.0 v4 ... all current updates applied.


When a Filemaker send mail script step executes, the Outlook window fails to appear, the script does not return an error.


Send mail is setup using the email client and runs "with dialog". This script works fine on all of our 32 bit systems and on 64 bit systems that are NOT attached to our Windows server domain.


We think it has something to do with the Group Policies our Domain server is applying to member PC's ... but we do not know which of the myriad of options may be causing the problem.


Anyone have a similar issue? We'd appreciate your response.