14 Replies Latest reply on Sep 11, 2013 5:01 AM by dpeczek

    Dealing with "Your record changes cannot be saved because this record was modified by another user while you were disconnected." in FM Go

    dpeczek

      Our iPads with FM Go accessing a database hosted on our local network frequently encounter the "Your record changes cannot be saved because this record was modified by another user while you were disconnected." error which results in a significant loss of data.

      Likewise, pressing Revert fails to actually revert any records leaving FM Go stuck in that particular layout requiring it to be manually closed from the Multitasking bar in iOS.

       

      There appears to be no evident cause of the issue (the records are NOT being edited simultaneously as the error suggests...) however it occurs quite frequently (at least a couple of times a day) and basically makes FM Go unusable.

       

      Is anybody able to help out with what causes this issue and how to deal with it?

       

      Thanks!