2 Replies Latest reply on Sep 19, 2013 8:58 PM by savingprivatedata

    FM 12 HelpDesk KnowledgeBase/Ticketing DB template wanted

    savingprivatedata

      Does anyon have a decent Helpdesk database that can be used as a knowledgebase and possibly for ticketing incidents?
      I've been working on making one from scratch (well, from a FM starter solution) but I've just been given a huge project that puts my HELPDESK database way down on the dev priority list.

       

      Any help would be greatly appreciated!

      Thanks!