FM 12 HelpDesk KnowledgeBase/Ticketing DB template wanted

Discussion created by savingprivatedata on Sep 16, 2013
Latest reply on Sep 19, 2013 by savingprivatedata

Does anyon have a decent Helpdesk database that can be used as a knowledgebase and possibly for ticketing incidents?
I've been working on making one from scratch (well, from a FM starter solution) but I've just been given a huge project that puts my HELPDESK database way down on the dev priority list.


Any help would be greatly appreciated!