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Why does my solution crash for a client in Guatemala?

Question asked by disabled_chris27peterson on Oct 9, 2013
Latest reply on Oct 9, 2013 by disabled_chris27peterson



We have a client way down in Guatemala and they have an issue that when they enter a couple of layouts, FileMaker will simply quit. This happens on all of their workstations.


However, if I take the same solution and open it up and do the same things, it does NOT crash.


The only difference is that the client has FileMaker Pro 12 on a computer using spanish as the language.


We have even changed FileMaker to use English on their workstation, but still an issue.


Does anyone have any clues why this would happen? Has anyone seen this?


All help would be greatly appreciated.