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Filemaker Pro 12 on Windows 7 won't save favorite hosts or recent files

Question asked by hannah.ardyson on Oct 15, 2013
Latest reply on Oct 15, 2013 by BowdenData

Has anyone seen behavior like this? I have a user with the Filemaker Pro 12 client on a Windows 7 box. She is accessing files from our Filemaker 12 server. In the Open Remote dialog box, she can put in the hostname of the server and see all the files that she has access to, and open and use files normally. However, when she closes Filemaker Pro and re-opens it, she does not see the files that she's just opened in her Recent Files list, and if we've added the server as a Favorite Host it does not show up in the Favorite Hosts list. The client doesn't seem to remember anything that was done in a previous session.


The other problem that she's seeing, which may or may not be related, is that a script in one of the databases that sends email via SMTP (not going through her local mail client) will cause the whole Filemaker client to shut down.


Could this be an issue with the Windows firewall on her computer? Her user account has been made an administrator on the computer, and we've uninstalled and reinstalled Filemaker, including the 12.0.v4 patch. Any suggestions would be welcome.