I can cope with FileMaker's foibles- it's 3rd part software that drives me nuts. Is it the same with you?
We've made available to suppliers pdfs and jpgs via iwp. Extremely easy to set up and use. Thanks FileMaker.
So via the browser window and iwp
 jpgs you just drag and drop on to the desktop to download. Wonderful.
 pdfs from Adobe Illustrator if you drag and drop you just get a weblink, but you can click and it downloads the pdf which you can open. Great.
 pdfs from Impact (packaging software that drives cad tables cutting profiles) http://www.youtube.com/watch?v=-y5Y8vsblD4 whether you drop and drag or click on it, you just get a weblink. Frustratingly no way of downloading it. I've tried everything I can think of.
I've tried it in various browsers and platforms but get similar results. Has anyone come across variations/issues with pdfs? And even more crucia l- has anyone any solutions or suggestions?
I've attached a pdf of both