AnsweredAssumed Answered

VPN - NetExtender and FileMaker

Question asked by dryan on Nov 18, 2013
Latest reply on Nov 30, 2013 by dryan

Hi all, I am hoping somebody can shed some light on this.

STATS: Running FM Server 12 Advanced. Faculty & staff computers running OSX 10.8.5 with FM 12.4. VPN Sonicwall NetExtender 6.07 tied to Open Directory.

ISSUE: When trying to VPN from home some faculty are able to connect into our network fine, but when they open up Filemaker and click on the server usually a log in window pops up where they can put in their credentials. However, that window doesn't pop up on some faculty. I have had them clear their recent history, delete and re-add via IP address to their favorites, but that doesn't always work. Sometimes, they will eventually get in after about four tries. Most of the faculty don't have any problem logging on from home, but a few keep experiencing this. It's definitely an issue of some sort as I've sat in front of them while they have walked through the steps they are doing. Has anyone seen this?